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\listoverridecount0\ls9}}{\info{\title May 8, 2000}{\author Peter Rosenthal}{\operator Denise Marquez}{\creatim\yr2002\mo8\dy26\hr10\min41}{\revtim\yr2002\mo8\dy26\hr10\min42}{\printim\yr2002\mo8\dy15\hr12\min15}{\version4}{\edmins1}{\nofpages3}
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\ql \li0\ri0\widctlpar\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0 \fs20\lang1033\langfe1033\cgrid\langnp1033\langfenp1033 {\fs22 August 2002
\par 
\par Dear Training Provider:
\par 
\par Based on some valuable feedback we\rquote ve received from customers like you, Element K is making some changes to its courseware with the goal of meeting your needs more effectively. To give you a summary on the improvements you\rquote ll be noticing, I
\rquote ve outlined some points below.
\par 
\par }\pard\plain \s1\ql \li180\ri0\keepn\widctlpar\aspalpha\aspnum\faauto\outlinelevel0\adjustright\rin0\lin180\itap0 \b\fs22\lang1033\langfe1033\cgrid\langnp1033\langfenp1033 {Lesson-level Labs: }{\b0 We\rquote 
re adding lesson-level labs to many courses as a means of enriching students\rquote  learning experience. Each lab contains a job-focused scenario and hands-on activi
ty designed to practice all the learning objectives set forth in the lesson. Labs will be grouped together in a separate section in the manual, not spread out among the lessons. You can download these new labs and their data files now from our Web site (h
ttp://support.elementkcourseware.com).
\par }\pard\plain \ql \li180\ri0\widctlpar\aspalpha\aspnum\faauto\adjustright\rin0\lin180\itap0 \fs20\lang1033\langfe1033\cgrid\langnp1033\langfenp1033 {\fs22 
\par }\pard\plain \s1\ql \li180\ri0\keepn\widctlpar\aspalpha\aspnum\faauto\outlinelevel0\adjustright\rin0\lin180\itap0 \b\fs22\lang1033\langfe1033\cgrid\langnp1033\langfenp1033 {Format Improvements. }{\b0 We\rquote 
re making minor format changes to the page layout of our Spark courseware. These changes do not affect the content itself, but are being instituted solely to improve readability and usability. 
\par }\pard\plain \ql \li0\ri0\widctlpar\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0 \fs20\lang1033\langfe1033\cgrid\langnp1033\langfenp1033 {\fs22 
\par }\pard\plain \s16\ql \li0\ri0\widctlpar\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0 \fs22\lang1033\langfe1033\cgrid\langnp1033\langfenp1033 {
The pagination of our manuals will be changing. We hope that giving you this advance notice will help your instructors make the transition from their existing books to the new revisions so that everyone will literally be \'93on the same page\'94
 in the classroom. (For a list of affected courses, see the reverse of this page.)
\par }{
\par To help you make a smooth transition to our new \'93rev 2.0\'94 courseware, and to provide you and your instructors time to prepare for this change, you can still place orders for the current v
ersions of the affected titles until 5:00 p.m. EST on Wednesday, September 4. After that time, orders will no longer be taken, and the cutover process to rev\~2.0 will begin.
\par 
\par }{\b\ul You must place an order by September 4 to have student- or instructor-edition manuals shipped in their current format.}{
\par }\pard\plain \ql \li0\ri0\widctlpar\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0 \fs20\lang1033\langfe1033\cgrid\langnp1033\langfenp1033 {\fs22 
\par If you\rquote d like to review the changes we\rquote re making in rev. 2.0, please feel free to request an electronic evaluation copy of our new instructor\rquote s editions. To request copies, email our customer service department at }
{\field\flddirty{\*\fldinst {\fs22  HYPERLINK "mailto:pressorders@elementk.com" }{\fs22 {\*\datafield 
00d0c9ea79f9bace118c8200aa004ba90b020000001700000019000000700072006500730073006f0072006400650072007300400065006c0065006d0065006e0074006b002e0063006f006d000000e0c9ea79f9bace118c8200aa004ba90b400000006d00610069006c0074006f003a00700072006500730073006f007200
6400650072007300400065006c0065006d0065006e0074006b002e0063006f006d000000}}}{\fldrslt {\cs15\fs22\ul pressorders@elementk.com}}}{\fs22 . Be sure to include your customer number and email address in the body of your request. 
\par 
\par To summarize:
\par 
\par {\listtext\pard\plain\f3\fs22 \loch\af3\dbch\af0\hich\f3 \'b7\tab}}\pard \ql \fi-360\li720\ri0\widctlpar\jclisttab\tx720\aspalpha\aspnum\faauto\ls9\adjustright\rin0\lin720\itap0 {\fs22 Some of our courseware will 
be repaginated (affected titles listed on the reverse).
\par {\listtext\pard\plain\f3\fs22 \loch\af3\dbch\af0\hich\f3 \'b7\tab}We\rquote re adding lesson-level labs in their own section. 
\par {\listtext\pard\plain\f3\fs22 \loch\af3\dbch\af0\hich\f3 \'b7\tab}The new rev 2.0 versions begin shipment on Monday, September 9.
\par {\listtext\pard\plain\f3\fs22 \loch\af3\dbch\af0\hich\f3 \'b7\tab}Orders for the current format must be made by 5:00 p.m. EST on September 4.
\par {\listtext\pard\plain\f3\fs22 \loch\af3\dbch\af0\hich\f3 \'b7\tab}For eval copies today of the rev 2.0 version, email customer service at }{\field\flddirty{\*\fldinst {\fs22  HYPERLINK "mailto:pressorders@elementk.com" }{\fs22 {\*\datafield 
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6400650072007300400065006c0065006d0065006e0074006b002e0063006f006d000000}}}{\fldrslt {\cs15\fs22\ul pressorders@elementk.com}}}{\fs22 .
\par }\pard \ql \li0\ri0\widctlpar\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0 {\fs22 
\par Please know that the Element K team is ready and available to assist you should you have questions, comments, or c
oncerns about our recent improvements. Please do not hesitate to contact your account manager. Once again, thank you for your business and your patience as we make the transition to rev. 2.0.
\par 
\par Sincerely,
\par 
\par 
\par Denise Opdyke
\par Senior Director of Sales
\par 
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Introduction to Personal Computers Using Windows 2000 (no Lesson Labs)\cell }\pard \ql \li0\ri0\widctlpar\intbl\aspalpha\aspnum\faauto\adjustright\rin0\lin0 {\fs22 \trowd \trgaph108\trleft-108\trftsWidth1\trpaddl108\trpaddr108\trpaddfl3\trpaddfr3 
\clvertalt\clbrdrt\brdrnone \clbrdrl\brdrnone \clbrdrb\brdrnone \clbrdrr\brdrnone \cltxlrtb\clftsWidth3\clwWidth1440 \cellx1332\clvertalt\clbrdrt\brdrnone \clbrdrl\brdrnone \clbrdrb\brdrnone \clbrdrr\brdrnone \cltxlrtb\clftsWidth3\clwWidth6235 \cellx7567
\row }\pard \ql \li0\ri0\widctlpar\intbl\aspalpha\aspnum\faauto\adjustright\rin0\lin0 {\fs16 \cell \cell }\pard \ql \li0\ri0\widctlpar\intbl\aspalpha\aspnum\faauto\adjustright\rin0\lin0 {\fs22 \trowd 
\trgaph108\trleft-108\trftsWidth1\trpaddl108\trpaddr108\trpaddfl3\trpaddfr3 \clvertalt\clbrdrt\brdrnone \clbrdrl\brdrnone \clbrdrb\brdrnone \clbrdrr\brdrnone \cltxlrtb\clftsWidth3\clwWidth1440 \cellx1332\clvertalt\clbrdrt\brdrnone \clbrdrl\brdrnone 
\clbrdrb\brdrnone \clbrdrr\brdrnone \cltxlrtb\clftsWidth3\clwWidth6235 \cellx7567\row }\pard \ql \li0\ri0\widctlpar\intbl\aspalpha\aspnum\faauto\adjustright\rin0\lin0 {\fs16 84-121\cell Windows XP: Introduction\cell }\pard 
\ql \li0\ri0\widctlpar\intbl\aspalpha\aspnum\faauto\adjustright\rin0\lin0 {\fs22 \trowd \trgaph108\trleft-108\trftsWidth1\trpaddl108\trpaddr108\trpaddfl3\trpaddfr3 \clvertalt\clbrdrt\brdrnone \clbrdrl\brdrnone \clbrdrb\brdrnone \clbrdrr\brdrnone 
\cltxlrtb\clftsWidth3\clwWidth1440 \cellx1332\clvertalt\clbrdrt\brdrnone \clbrdrl\brdrnone \clbrdrb\brdrnone \clbrdrr\brdrnone \cltxlrtb\clftsWidth3\clwWidth6235 \cellx7567\row }\pard 
\ql \li0\ri0\widctlpar\intbl\aspalpha\aspnum\faauto\adjustright\rin0\lin0 {\fs16 84-122\cell Windows XP: Transition from Windows 98\cell }\pard \ql \li0\ri0\widctlpar\intbl\aspalpha\aspnum\faauto\adjustright\rin0\lin0 {\fs22 \trowd 
\trgaph108\trleft-108\trftsWidth1\trpaddl108\trpaddr108\trpaddfl3\trpaddfr3 \clvertalt\clbrdrt\brdrnone \clbrdrl\brdrnone \clbrdrb\brdrnone \clbrdrr\brdrnone \cltxlrtb\clftsWidth3\clwWidth1440 \cellx1332\clvertalt\clbrdrt\brdrnone \clbrdrl\brdrnone 
\clbrdrb\brdrnone \clbrdrr\brdrnone \cltxlrtb\clftsWidth3\clwWidth6235 \cellx7567\row }\trowd \trgaph108\trleft-108\trftsWidth1\trpaddl108\trpaddr108\trpaddfl3\trpaddfr3 \clvertalt\clbrdrt\brdrnone \clbrdrl\brdrnone \clbrdrb\brdrnone \clbrdrr\brdrnone 
\cltxlrtb\clftsWidth3\clwWidth1440 \cellx1332\clvertalt\clbrdrt\brdrnone \clbrdrl\brdrnone \clbrdrb\brdrnone \clbrdrr\brdrnone \cltxlrtb\clftsWidth3\clwWidth6235 \cellx7567\pard \ql \li0\ri0\widctlpar\intbl\aspalpha\aspnum\faauto\adjustright\rin0\lin0 {
\fs16 84-123\cell Windows XP: Transition from Windows 2000\cell }\pard \ql \li0\ri0\widctlpar\intbl\aspalpha\aspnum\faauto\adjustright\rin0\lin0 {\fs22 \trowd \trgaph108\trleft-108\trftsWidth1\trpaddl108\trpaddr108\trpaddfl3\trpaddfr3 \clvertalt\clbrdrt
\brdrnone \clbrdrl\brdrnone \clbrdrb\brdrnone \clbrdrr\brdrnone \cltxlrtb\clftsWidth3\clwWidth1440 \cellx1332\clvertalt\clbrdrt\brdrnone \clbrdrl\brdrnone \clbrdrb\brdrnone \clbrdrr\brdrnone \cltxlrtb\clftsWidth3\clwWidth6235 \cellx7567\row }\pard 
\ql \li0\ri0\widctlpar\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0 {\fs22 
\par }{
\par }}